Your first inquiry
can stay simple.

Information you choose to share

Our inquiry helpers ask for your name, a phone number or email, and basic care or visit preferences. Do not include children’s full names, medical records, benefit documents, Social Security numbers, or payment details.

Email preparation and delivery

If the button says “Review email,” the website prepares a message on your device. Nothing is sent until you send it through your email service. You can also call or email our team directly.

If direct online submission is available, the form will say “Send request.” Those requests are processed by our website host, Vercel, saved in our staff system for follow-up, and emailed through Resend to the center’s inquiry inbox. Tour bookings also require your email address and phone number, and we email you a booking confirmation. Authorized staff can view your inquiry and appointment details. Cloudflare Turnstile helps protect direct submissions from automated abuse. A request is used to respond to your inquiry; it does not automatically sign you up for marketing.

Technical records

Our hosting provider processes technical request information to deliver and protect the website. We do not put the contact details or child information entered in these forms into marketing analytics. We do not save form contents in browser local storage.

Text messages (SMS)

Parents and guardians of enrolled children can choose to receive text messages from Nana’s Cozy Corner about their child’s care. We text only the mobile numbers of parents and guardians who have agreed, and we keep a record of when each person agreed.

We do not sell, rent, or share mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Mobile numbers and message content are passed only to the service providers that deliver our messages (our text messaging provider and the mobile carriers), and only so the message can be delivered.

We use your mobile number to send care-related messages: weekly update links, incident notices, and urgent center notices such as closures. We do not send advertising by text. You can opt out at any time by replying STOP, or by asking our staff. See our text messaging terms for details.

Questions

To ask about information you have shared or request a correction or deletion, contact Info@nanascozycorner.com or 414-442-6262. We will discuss your request and any applicable recordkeeping requirements with you.

Privacy policy updated October 12, 2026.